Browsing Documentos indexados pela Scopus by Subject "Gestão da qualidade total"

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Teaching principles and fundamentals of business excellence to undergraduate students through a game

Beltrão, Kaizô I.; Barçante, Luiz Cesar
2016

This article describes a business game used as a method to teach Business Excellence and Total Quality Management in an undergraduate course. The Business Excellence Model, disseminated by the Brazilian Quality Foundation, ...