Browsing Documentos indexados pela Scopus by Author "Sanz, Paulo Sérgio da Silva"
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The financial potential of sporadic customers in E-retailing: Evidence from the brazilian home appliance sector
Joia, Luiz Antonio; Sanz, Paulo Sérgio da Silva
2006The scope of this article is to explore the transaction profitability of frequent and sporadic buyers in the e-commerce arena. Evidence in relationship marketing literature stressing the impact of purchase frequency on ...

