An unsuccessful G2G endeavor in Brazil

Abstract

The scope of this paper is to analyze the main obstacles that resulted in the deployment of an unsuccessful G2G (Government to Government) enterprise in Brazil due to user resistance to Information Systems. In order to achieve this, case study explanatory methodology along with interpretative research based on a recent real-life case was adopted, namely the digital link between the Brazilian Central Bank and the Federal Senate. Some findings are drawn with respect to the importance of adequately managing the change associated with an endeavor such as the one analyzed in order to assist policy makers and public administrators in dealing with this new field of knowledge.