Browsing Documentos Indexados pela Scielo by Title "Nos bastidores corporativos, o sabor da vingança: misbehaviour e humor como forma de resistência e subversão"

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In the corporate backstage, the taste of revenge: Misbehaviour and humor as form of resistance and subversion

Medeiros, Cíntia Rodrigues de Oliveira; Silveira, Rafael Alcadipani da
2016-06-01

Recently, several cases of employees of corporations that have adopted an improper attitude toward clients were released, indicating that these events are common, not rare. In this article, we interviewed officials and ...