Browsing Produção Intelectual em Bases Externas by Title "A critical analysis of the product-service dichotomy in operations management"

Now showing items 1-1 of 1

A critical analysis of the product-service dichotomy in operations management

Corrêa, Henrique Luiz; Correa, Carlos A.
2006

Many theories and concepts that were initially developed for manufacturing operations have also been applied to operations and processes that are primarily meant for the rendering of services. Despite this evident ...