Listagem Produção Intelectual em Bases Externas por Assunto "Gestão da qualidade total"

Itens para a visualização no momento 1-3 of 3

Contribuições de recursos humanos para a competitividade em qualidade: estudo de casos

Santos, Fernando Cesar Almada; Carpinetti, Luiz Cesar Ribeiro; Gonçalves, Marilson Alves
1997-12-01

This paper presents an exploratory research carried out in four manufacturing companies (large to medium size) located in the central region of São Paulo State, Brazil. The research was conducted aiming at characterising ...
The impact of quality management on profitability: an empirical study

Pignanelli, Alexandre; Csillag, João Mário
2008-06-27

The article investigates the impact of quality on profitability, following the evolution duringa ten years period of 31 firms recognized by Brazilian National Quality Award (PNQ). Data of other companiesfrom the same sectors ...
Teaching principles and fundamentals of business excellence to undergraduate students through a game

Beltrão, Kaizô I.; Barçante, Luiz Cesar
2016

This article describes a business game used as a method to teach Business Excellence and Total Quality Management in an undergraduate course. The Business Excellence Model, disseminated by the Brazilian Quality Foundation, ...