Browsing Produção Intelectual em Bases Externas by Author "Souza, Cleidson Ronald Botelho de"
Now showing items 1-7 of 7
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The awareness network, to whom should I display my actions? And, whose actions should I monitor?
2011-06The concept of awareness plays a pivotal role in research in Computer-Supported Cooperative Work. Recently, software engineering researchers interested in the collaborative nature of software development have explored the ... -
Collaboration, information seeking and communication: an observational study of software developers' work practices
2011Different aspects defining the nature of software engineering work have been analyzed by empirical studies conducted in the last 30 years. However, in recent years, many changes have occurred in the context of software ... -
Data-driven analytical tools for characterization of productivity and service quality issues in it service factories
2013-08In this article, we propose an analytical tool, named the Workload Profile Diagnosis (WPD) method, to evaluate the performance and quality of incident management (IM) systems in information technology (IT) service factories. ... -
Designing an enterprise social tool for cross-boundary communication, coordination, and information sharing
2012This paper discusses the design of a social tool for cross-boundary communication, coordination, and information sharing in a large organization. Based on insights and requirements gathered in qualitative and quantitative ... -
Information needs of system administrators in information technology service factories
2011In this paper we describe the results of an empirical study about the information needs of system administrators. This study is based on an electronic survey with more than 200 systems administrators, or sysadmins, working ... -
The scale and evolution of coordination needs in large-scale distributed projects: implications for the future generation of collaborative tools
2011The past decade has witnessed the development of a new class of coordination tools that focus on automatically providing individuals a rich context for facilitating the coordination of their work. Despite their valuable ... -
Workshop on cooperative and human aspects of software engineering (chase 2011)
2011Software is created by people for people working in varied environments, under various conditions. Thus understanding cooperative and human aspects of software development is crucial to comprehend how methods and tools are ...
