Browsing by Advisor "Santos, Juliana Bonomi"

Now showing items 1-2 of 2

Service process and outcome quality: a study on Brazilian municipalities' education service

Moura, Julia Dias Paulo de
2019-12-19

This study aims to analyse the impact of ten dimensions of the education service process in the municipalities of São Paulo, Brazil, on students’ performance (the education service outcome) – assessed by the IDEB scores. ...
Supply chain risk management and the efficiency of engineer-to-order projects

Liao, Chuilian
2020-02-27

Purpose: The purpose of this research is to explore how supply chain risk management influences the efficiency of ETO projects, as well as provide some theoretical and managerial implications. Design/methodology/approach: ...