The dissertation's aim is to present the new management model to the brazilian telecommunication enterprises, established in 1997, taking the particular case of Telerj Celular. For this, we analyse internal factors that ...

Nowadays, the word 'ehange' is up-to-date and it turned out to be the new organizational paradigm. Everybody wants to ehange, to transform and to be prepared for the future. Change represents the opportunity for growth, ...