The purpose of this work is to propose the combination of three innovative concepts in the development of services in public sector: the use of open innovation in Living Labs, implemented through Design Thinking. The open ...

The aim of this work lies in demonstrating the feasibility of implementing a Project Management Office (PMO - Project Management Office) to projects carried out by various organs of government, to increase efficiency and ...

This research has the goal of exploring how IT governance issue has implications on attending the citizen by means of public services enabled by mobile devices, known as mgovernment. It was studied the way agencies involved ...

O presente trabalho tem como objetivo demonstrar como os dados abertos governamentais e as parcerias com a sociedade civil podem contribuir para o avanço do mobile government (Mgov) no Brasil. A administração pública tem ...

Este trabalho tem como objetivo explorar como o governo do Estado de São Paulo pode utilizar a tecnologia para fortalecer a participação dos cidadãos no processo orçamentário público por meio de aplicativos móveis. Nos ...

The paper aims to analyze the importance of supervision of public service as an instrument of public policy and management. For this purpose, we propose to study the Urban Public Transportation System of the City of São ...

This article aims to identify the institutional arrangements built on institutional environment post-88, as well as the opportunities and challenges that represent to the national system of mobility and to the implementation ...

Urban mobility it´s one of the policies that most affect the quality of people´s life. In June of 2013, the popular demonstrations claimed against increased bus fares in the city and in favor of improving the quality of ...