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Atendimento operacional em ti: fordismo ou pós-fordismo? Estudo de caso na empresa Dataprev
(2009-02-27)
The goal of this study is to analyse if the main changes ocurred in the form of conduction of an operational management process of a TI public company, regarding the implantation of a new model of technical support to the ...
Fábrica de Software: um estudo de caso na Dataprev, sob a ótica da estrutura organizacional
(2008)
The aim of this case study was to investigate how the evolutionary process of the development of software, especially the change of paradigm for the factory software, has affected the structure of the Board of Relacionamento, ...
Fábrica de software: até que ponto fordista?
(2007)
Due to the crisis over rigid automation that occurred around 1960, management models essentially fordist, have gradually become more flexible. The software factories, however, that emerged in the nineties manufacturing the ...
Fábrica de software-fordista ou pós-fordista, qual direção? : um estudo de caso sob a ótica do empresário empregador
(2007)
This work analyzes the national software industl)', particularly software for export and software factories, focusing on the strategies and challenges of the national infonnation technology businesses acting in this sector. ...
Os anos 30 no século XXI
(2004)
The main objective of the present study is to identify witch administration tools can be used by the managers to accelerate the change process, increasing the productivity of process and people of Information Technology ...
