Mobile Payment Technology and Competitiveness In the Credit Card Chain

Authors

  • Guilherme Silveira Martins FGV-EAESP
  • Michele Esteves Martins FGV-EAESP
  • Luiz Carlos Di Serio FGV-EAESP
  • João Mário Csillag FGV-EAESP
  • Camila Aparecida Santos Freeddom Tecnologia e Serviços S.A.

DOI:

https://doi.org/10.12660/joscmv2n2p1-8

Keywords:

Mobile Payment, Credit Card, Service Chain

Abstract

This paper discusses the value creation sources of Mobile Payment concept into the Credit Card Chain. A case-study was developed based on the Transaction Cost Theory, Value Chain Analysis, RB V, Schumpeterian Innovation, and Strategic Network Theory. The results illustrate the technology potential to modify the configuration of Credit Card chain.

Downloads

Published

2009-12-28

Issue

Section

02.Operations Management