Identifying essential organizational characteristics for smart urban governance

Abstract

In this paper, we identify the essential organizational characteristics of local government that are crucial for smart urban governance. To do, we conducted a systematic review of 96 articles on this theme. Through a qualitative analysis of these articles, we identified three main characteristics. The first is that governance is related to the nature of the relationship among individuals, interest groups, institutions, and government. It can be participative, collaborative or co-creative, and its mechanisms can be online, offline or a combination of both. The second is assets, which are useful or valuable elements providing support to smart urban governance projects in the form of funding, technology and human capital. The third includes management, involving elements of strategy and the positioning of local public administration, such as suitability in a legal context, vision and leadership, principles, project design, communication, strategy and also organizational and cultural elements. © 2017 ACM.