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Satisfação no trabalho e rotatividade dos médicos do Programa de Saúde da Família
(RAP - Revista de Administração Pública, 2008-04)
One of the greatest problems of the Family Health Program in Brazil is the high turnover of its physicians. Given that the program is based on the relationship between health professionals and citizens, these high rates ...
Hospitais e programas de qualidade no estado de São Paulo
(RAE - Revista de Administração de Empresas, 2001-09)
The Health Administration field understands and deals with quality issues in a way that differs from what is seen in the industry. This article presents a survey done in a sample of 159 hospitals in São Paulo state during ...