Browsing by Author "Martins, Michele Esteves"
Now showing items 1-5 of 5
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A dinâmica das relações na produção científica de gestão de serviços: um estudo sob a perspectiva da análise de redes sociais
2009-03-05Na última década, ocorreu um crescimento do interesse e da pesquisa em gestão de serviços. A crescente literatura que lida com este assunto está imbricada com disciplinas mais tradicionais do campo da administração, sendo ... -
Gestão de operações no Brasil: uma análise do campo científico a partir da rede social de pesquisadores
2010-12-01This study examines the network of researchers who publish in the field of Operations Management in Brazil, based on 2668 articles published between 1997 and 2009. The study hypotheses take as reference the literature on ... -
Mobile payment technology and competitiveness in the credit card chain
2009-12-28This paper discusses the value creation sources of Mobile Payment concept into the Credit Card Chain. A case-study was developed based on the Transaction Cost Theory, Value Chain Analysis, RB V, Schumpeterian Innovation, ... -
Open innovation and collaborative network in supply chain: the case of open IPTV forum
2011This chapter aims to discuss the use of open innovation and collaborative network as a resource to create value and increase competitiveness in supply chain. A case study of Open IPTV Forum was conducted based on documentary ... -
Service's scientific community: a social network analysis (1995-2010)
2012Purpose - The purpose of this paper is to characterize and discuss the collaborative network formed by researchers that published about services in the top journals in Operations, Marketing, and Human Resources Management, ...
